Cargando · Loading
How Zetron MAX unifies LMR radio, telephony, and IP channels in a single dispatch console for municipal and regional emergency centers. Architecture for mid-tier PSAPs in Peru: P25/DMR/analog interoperability, NEXLOG recording, and redundancy for 99.999% availability.
A typical Peruvian municipal emergency center has three radio handhelds, two phones, and CCTV on the dispatcher's desk — Serenazgo (VHF analog), PNP (P25 digital), and Fire (UHF analog) running as completely separate systems. Cross-agency coordination requires the dispatcher to manually re-transmit between systems, causing 3-8 minute dispatch times vs. the 60-90 second NENA Type A target.
The MAX is a software-based dispatch console that connects to all communication systems via IP gateways: analog VHF/UHF gateway for Serenazgo, P25 Phase 1/2 gateway for PNP, DMR Tier 2/3 gateway for newer municipal systems, and VoIP/PSTN for emergency phone lines. All channels appear as buttons on a single screen.
Key dispatch functions: Real-time channel patching (Serenazgo + PNP on the same group without re-transmission), priority emergency alerts with automatic audio prioritization, 30-60 second instant recall for address/plate verification, and dynamic talk groups for complex incidents.
Eventide NEXLOG records all radio channels (analog, P25, DMR) and phone calls with synchronized timestamps and radio/operator IDs. Timeline-based replay reconstructs any incident across all channels — admissible as digital evidence under Ministerio Público standards.
Active-standby server pair (<10s failover), hardware Acom backup consoles, 30-min UPS + auto-generator with <15s transfer, and redundant ring network with RSTP (<1s rerouting). Result: <5 minutes downtime per year.
Integrates 120 Serenazgo VHF units + 45 PNP P25 units + 15 Fire UHF + 8 SAMU ambulances into 6 MAX dispatch workstations. Expected result: dispatch time from 4-6 minutes to 60-90 seconds, full auditable record, elimination of multi-device desktop clutter.
EMAR SYSTEMS is the authorized Zetron distributor in Peru, with municipal implementations in Lima, Arequipa, and Cusco and engineers certified for Zetron configuration and maintenance.
Technical guide for planning a voice network migration from analog to P25 Phase 2 in public security organizations. Coverage, interoperability with legacy systems, Zetron dispatch consoles, and operational change management.
Communications system for mass medical response in a natural disaster. MANET mesh network for SAMU team coordination, search and rescue with Theon thermal cameras, and Zetron unified dispatch. Lessons learned from INDECI's NATIONAL SIMULATION 2026 exercise.
Technical analysis of migrating Peruvian railway communications from analog VHF radio to unified digital dispatch systems. P25 integration, communications recording, and real-time inter-agency coordination.
Need more information?